![]() If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: 377 Howe Street VANCOUVER British Columbia CA V6C 3N2 ![]() If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: 377 Howe Street VANCOUVER British Columbia CA V6C 3N2. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original, complete, and undamaged packaging. ![]() To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If I ever see them at a store, I’ll buy 10 a time.Our policy lasts 30 days. It’s the most efficient peeler that’s out there. Sometimes with kitchen tools you want complex, awesome technology, but sometimes you just want the simplest thing ever, and this is it-simplicity at its best. And this design - it’s the most comfortable way to peel, and you don’t have to worry about nicking the end of your fingers, which is a problem with those stick peelers. It’s easy to clean because it has no nooks, and easy to store because it has the hole, so you can hang it on a hook. You can peel using the entire blade - other peelers don’t allow you to do that. I love the flexibility - it curves around whatever vegetable you are peeling. You peel 100 percent faster with this than with any other peeler. There’s a little hole at the end, and you just loop your index finger into it, gripping the peeler with your thumb and middle finger all you have to do to peel a vegetable is just pull. You don’t know how bad you have had it until you have something this good. Normally, when you’re peeling something, you’re always thinking, I wish this were easier. I discovered it working at the French Laundry - a Kuhn vegetable peeler was one of the mandatory items the chef required you to come to work with. For the month of November, we’ll be pulling together the items you’ll need to have as seamless a Thanksgiving as possible.
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